Ongoing Subscriptions is proudly built in California, USA
Changelog

Changelog

Our latest product features & updates

  1. New

    Retain More Subscribers Automatically with Cancellation Flows

    When a subscriber starts to cancel, Ongoing Subscriptions asks why and offers a fix for that reason, like delaying an order or changing how often it arrives. On for every store under Retention.

    Read the update
  2. New

    Edit Custom Attributes on Subscriptions

    View and edit a subscription's custom attributes from its page in Ongoing Subscriptions. Changes are included in future renewal orders.

    Read the update
  3. New

    Your Shopify Shipping Rates, Now Automatically Updated on Renewals

    Keep subscription shipping in sync with your Shopify rates, without the manual work.

    Read the update
  4. Improved

    Bundles Now Show Unavailable Products, and Tell You Why

    Your bundle page no longer goes blank when products are in draft or sold out. Shoppers see what's coming, and you see exactly what's holding a bundle back.

    Read the update
  5. New

    Email History: See Every Email We Send for Your Store

    A new Email History page under Settings shows every email sent to your subscribers and to you, when it went out, and whether it was delivered to our email provider.

    Read the update
  6. New

    Subscriber Emails on Every Subscription

    Each subscription now shows the emails sent to that subscriber, right next to their billing attempts and orders.

    Read the update
  7. Improved

    Improved Subscription Activity Log

    The subscription history timeline is now cleaner, clearer, and shows exactly who did what — your team or the subscriber.

    Read the update
  8. New

    Ship Now Available in the Subscriber Portal

    Subscribers can now trigger early shipments directly from their portal — no support ticket needed.

    Read the update
  9. Improved

    Ship Now — Cleaner Flow, Smarter Date Control

    The Ship Now experience in your merchant dashboard just got faster, clearer, and more in your control.

    Read the update
  10. New

    Subscriber Portal Now Automatically Translated Into 10 Languages

    Your subscriber portal now automatically displays in each customer's preferred language — no setup required. Built-in translations for 10 languages, with a picker to switch.

    Read the update
  11. New

    Proactive expiring payment method notifications

    Automatically notify subscribers when their payment method is about to expire — before it causes a failed billing attempt. Fewer failed charges, fewer lost subscriptions.

    Read the update
  12. New

    Custom subscription views with advanced filtering

    Create saved views with advanced filters to find exactly the subscriptions you're looking for — no more scrolling through your entire list one by one.

    Read the update
  13. Improved

    Quick links to product pages from subscription details

    Jump straight to a subscription product's Shopify admin page or live storefront listing without leaving your workflow. Less tab-switching, less guesswork.

    Read the update
  14. New

    Improved payment method visibility and controls

    See how a subscription is set to bill, catch payment issues earlier, and take action before they turn into failed renewals or lost revenue.

    Read the update

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