Privacy Policy

1. Information We Collect

Information You Provide

We collect information you directly provide to us, including:

• Account registration information (name, email address, company details)
• Payment information processed through Shopify's billing system
• Support communications and feedback
• Configuration settings and preferences for our apps

Information Automatically Collected

When you use our services, we automatically collect certain information:

• Usage data and analytics about how you interact with our apps
• Log information including IP addresses, browser type, and timestamps
• Device information and technical specifications
• Performance metrics and error reports

Shopify Store Data

With your permission, we access certain data from your Shopify store to provide our services, including customer information, order data, and product details necessary for app functionality.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide, maintain, and improve our Shopify applications
• Process transactions and send related communications
• Provide customer support and respond to inquiries
• Analyze usage patterns to enhance user experience
• Detect, prevent, and address technical issues and fraud
• Send important updates about our services
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred
• Consent: We may share information with your explicit consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication requirements
• Employee training on data protection practices

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. Our Cookie Policy explains what cookies are, how we use cookies, and how to control cookies.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: