Subscription management that's actually awesome
Give your customers full control over their subscriptions with an intuitive self-serve portal. Skip, swap, reschedule, or cancel anytime—no support tickets, no hassle.
5.0 (64 reviews) on the Shopify App Store · Built for Shopify
Self-Serve Portal
Customers pause, skip, swap, or cancel in seconds—no tickets, no code, no headaches.
Retention Tools & Cancel Flows
Skip-before-cancel flows, smart dunning, and win-back offers slash churn up to 25%.
Upsells & Add-ons
Let subscribers add one-time items or upgrade options right in the portal—boost AOV.
Payment Recovery
Automatically retries declined cards, rescuing revenue and keeping customers subscribed.
Robust Subscription Analytics
Track subscription growth, churn, and LTV. View charts, summaries, insights, and key trends.
Trusted by 1,000+ Shopify brands
Keep subscribers loyal for life
Subscription management that drives revenue
Give customers the freedom to manage their subscriptions—so they stay longer and spend more. Fewer cancellations. Happier customers. More money on autopilot.
Reduce support tickets on autopilot
Customers can manage their subscriptions on their own—no more back-and-forth emails. Less manual work for you, more control for them. Fewer tickets. Faster service.
Recovered revenue that adds up
Smart automatic retries on declined cards turn lost revenue into recovered cash—helping you keep more active subscribers and a healthier cash flow.
Maximize retention with cancel flows
Stop churn before it happens—smart cancel flows offer skip, pause, or save options right when customers try to cancel, rescuing subscriptions and keeping customers longer.
Boost AOV with Ongoing Bundles
One-click bundle builder turns product swaps into instant upsells—shoppers stay in control, and your average order value climbs without a single support ticket.
Drive sales with Ongoing Upsells
AI-powered emails invite one-time buyers to subscribe—personalized, timed perfectly, and built to grow revenue.
“Our move to Ongoing has enabled Taste Republic to drive subscription sales which is always preferred as they provide recurring revenue, don't require acquisition dollars, and are a direct indicator of consumer loyalty & passion for our brand.”
Alex Becker
DTC Manager @Taste Republic
“This will be our third year with Ongoing. The app is easy to set up and the subscriptions are playing an important role within our Customer Retention strategy. Ongoing is also open to app development ideas for future. We are happy customers.”
Trish Grooves
DTC Manager @Biteback Products
Subscriptions you can trust
- Total sales from Ongoing stores
- $121M
- Total sales from Ongoing stores
- Verified subscription renewals
- 5M
- Verified subscription renewals
- Subscription orders generated
- 1.9M
- Subscription orders generated
- Stores using Ongoing
- 15,483+
- Stores using Ongoing
Win loyalty with an experience customers love.
See all features- 1
Flexibility = Happy Customers
Let subscribers change their delivery frequency easily and reduce unneeded cancellations.
- 2
Swapping = Less Cancellations
Offer subscribers the flexibility to switch flavors, styles, or products, keeping them subscribed longer.
- 3
Retention Tools = Boost Revenue
Smart dunning, cancel flow offers, and easy plan edits help save customers before they churn.
- 4
Feature Rich = Less Support Emails
Let customers skip, swap, reschedule, or cancel—without ever contacting support.
Turn subscriptions into revenue today.
Plans from $49/month. Try every feature free for 14 days.
5.0 on the Shopify App Store · 64 reviews
- No surprises
- No headaches
- No fuss
- Fast setup