Get support for Ongoing Defender
Search our help center, or pick a topic below. Every feature has a step-by-step article.
Popular:Set up Ongoing DefenderBlock countriesAccess linksTest a checkout
Tip: Protection starts as soon as the Defender app is installed on your Shopify store. Simply turn it on, and it'll work 24/7 to guard your store.
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Open the help centerNew to Defender? Start here
Three steps and your photos, storefront and checkout are protected, with no code.
- 1
Install Ongoing Defender
Add it from the Shopify App Store and approve the plan. Your 5-day free trial starts right away.
- 2
Switch on the app embed
The setup guide opens your theme editor with Defender already selected. Switch it on and click Save.
- 3
Choose your protections
Content protection is on from the start. Add countries, networks or checkout rules whenever you need them.
Theme editor
App embeds
Frequently asked questions
How do I install Ongoing Defender?+
Install it from the Shopify App Store and approve the plan. The setup guide in the app takes you through switching on the app embed, which takes about a minute.
Where do I find instructions for each feature?+
Our help center has a step-by-step article for every part of Defender, from content protection to checkout rules and billing.
Will it slow down or change my theme?+
No. Defender runs as a small theme app embed, so nothing is written into your theme, and there's nothing to clean up if you uninstall.
How do I let my team browse without protection?+
Add their IP addresses, emails or customer tags under Exclusions. You can add your own current IP in one click.
How do I cancel?+
Uninstall Defender from your Shopify admin at any time. Checkout rules are removed straight away, and nothing is left in your theme.
Still need help?
Chat with our team or send us a message from the help center. We'll help you get your store protected.
Rated 5 stars by Shopify stores
“The app is good and a good value for money. Customer service is responsive. Good solution to stop copying of imagery.”
Shipton Mill · United Kingdom
“I really love this app! The customer support is 100% AMAZING and highly recommend them. :) If you're considering getting this...don't hesitate. Worked immediately after installing. Thank you so much and I love this app!”
Glitter Lambs · United States
“Its a great app to disable right clicks on the website. The support team is also very helpful and quick to respond to questions.”
Moraltive · Switzerland
“Our website was copied by Chinese hackers, and Ongoing Defender has helped us secure our website”
Surf Station Store · United States