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Why Ongoing Defender
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FeaturesVisitor ProtectionContent ProtectionCheckout ProtectionOrder ProtectionAbuse ProtectionTrusted Access

Why Ongoing Defender

Shopify PlusSwitch to Ongoing DefenderSecurity & privacyWhat's newHow it worksPricingGuidesSupport
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ONGOING
HomeFeaturesOrder Protection

Order protection for Shopify that catches risky orders

See which orders look risky, review them in one place, and block the buyer so they can't order again.

  • Fraud Risk Assessment
  • Suspicious Order Review
  • Order Flags and Notifications
  • Post-Purchase Customer Blocking
  • Shopify Flow Integration
Install on Shopify5.0 on the Shopify App Store
A store owner at her laptop reviewing an order on her phone
Order #1042High risk
AddressesDon't match
Payment attempts4 cards
Flagged before you shipped
  • 5.0/5 ratedon the Shopify App Store
  • $9.99every feature, one plan
  • Fraud stopped at checkoutbefore any payment
  • 2-minute setupno code, no developer

Fraud Risk Assessment

Every new order is checked against Shopify's own fraud analysis, so risky ones stand out straight away.

Catch a fraudulent order before you pack it, not after the chargeback.

  • Shopify's risk level on every order
  • Risky orders spotted for you

Suspicious Order Review

Review every risky order on one page and act on it in a click, instead of opening orders one by one.

Spend minutes on fraud review, not hours.

  • Risky orders in one place
  • Block or cancel in one click

Order Flags and Notifications

Risky orders are flagged for you, and you're notified when one needs your attention.

Nothing slips through on a busy day.

  • Risky orders flagged automatically
  • Alerts when something needs a look

Post-Purchase Customer Blocking

Block a fraudster straight from their order, so the same person can't come back and try again.

Their details go straight into your checkout rules, enforced by Shopify.

  • Block the buyer from the order
  • Email, phone, name and address together

Shopify Flow Integration

Use Shopify Flow to block customers in Ongoing Defender automatically, with no code.

Build your own fraud rules on top of Defender, your way.

  • Block customers from your own flows
  • Works with the automations you already use
A store owner checking orders on her laptop

Made for busy store owners

Keep the people behind bad orders from coming back, so every order you pack is one you want.

  • Known fraudsters blocked at checkout
  • Card testers blocked automatically
  • Returning customers checked first

More ways Defender protects your store

  • Visitor Protection
  • Content Protection
  • Checkout Protection
  • Abuse Protection
  • Trusted Access

Rated 5 stars by Shopify stores

  • “The app is good and a good value for money. Customer service is responsive. Good solution to stop copying of imagery.”

    Shipton Mill · United Kingdom

  • “I really love this app! The customer support is 100% AMAZING and highly recommend them. :) If you're considering getting this...don't hesitate. Worked immediately after installing. Thank you so much and I love this app!”

    Glitter Lambs · United States

  • “Its a great app to disable right clicks on the website. The support team is also very helpful and quick to respond to questions.”

    Moraltive · Switzerland

  • “Our website was copied by Chinese hackers, and Ongoing Defender has helped us secure our website”

    Surf Station Store · United States

  • “The app is good and a good value for money. Customer service is responsive. Good solution to stop copying of imagery.”

    Shipton Mill · United Kingdom

  • “I really love this app! The customer support is 100% AMAZING and highly recommend them. :) If you're considering getting this...don't hesitate. Worked immediately after installing. Thank you so much and I love this app!”

    Glitter Lambs · United States

  • “Its a great app to disable right clicks on the website. The support team is also very helpful and quick to respond to questions.”

    Moraltive · Switzerland

  • “Our website was copied by Chinese hackers, and Ongoing Defender has helped us secure our website”

    Surf Station Store · United States

  • “The app is good and a good value for money. Customer service is responsive. Good solution to stop copying of imagery.”

    Shipton Mill · United Kingdom

  • “I really love this app! The customer support is 100% AMAZING and highly recommend them. :) If you're considering getting this...don't hesitate. Worked immediately after installing. Thank you so much and I love this app!”

    Glitter Lambs · United States

  • “Its a great app to disable right clicks on the website. The support team is also very helpful and quick to respond to questions.”

    Moraltive · Switzerland

  • “Our website was copied by Chinese hackers, and Ongoing Defender has helped us secure our website”

    Surf Station Store · United States

Read the reviews on Shopify

Protect your store with Ongoing Defender

Install in a minute. Protected from the moment you do.

Install on Shopify

5.0 on the Shopify App Store · 5-day free trial