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Get help with Ongoing Sitemaps

Setup guides, answers to common questions, and a real person when you need one.

Frequently asked questions

What's the difference between an HTML sitemap and Shopify's sitemap.xml?+

Shopify's sitemap.xml is a file for search engines, which you submit in Google Search Console. An HTML sitemap is a normal page on your store that shoppers can read, with links to your products, collections, pages and posts. Ongoing Sitemaps adds the HTML page and links you to your existing XML sitemap.

Where does my sitemap live?+

At /tools/sitemap on your store's domain, inside your theme. Add it to your footer menu so shoppers can find it; the app links to a guide.

Do I have to update it when I add products?+

No. The sitemap re-reads your catalog from Shopify when its copy is more than a minute old, so new items appear and deleted ones drop off.

What does it list?+

Products, collections, pages, blogs and blog articles, each under its own heading and sorted A to Z. Each group shows 20 items first, with a View More link for the rest.

Can I change how it looks?+

Yes. Set the title and description, choose list or block style, or edit the HTML templates in Advanced settings. If you'd rather not touch code, our team will match it to your store for free, usually within 24 to 48 hours.

Will it slow down my store?+

The app adds no scripts to your other pages; it only serves the sitemap page itself. That page is cached for a minute between catalog reads.

Does it work with translated stores?+

The sitemap lists titles and links in your store's default language. It doesn't create translated versions.

How much does it cost?+

One plan, $2.95 a month or $19.95 a year, with a 7-day free trial.

Get started with Ongoing Sitemaps

$2.95/month · 7-day free trial

Install on Shopify

5.0 on the Shopify App Store