Support

Get help with Ongoing SEO

Setup guides, answers to common questions, and a real person when you need one.

Frequently asked questions

Does the AI change my store on its own?+

No. AI suggestions appear only when you click AI optimize or generate on an item, and nothing is saved until you accept it. There's no background job that edits your products.

Which pages does it check?+

Products, collections, pages and blog posts. Each gets a score and a checklist covering keyword, H1, meta title, meta description, alt text and body length.

Will Google show star ratings for my products?+

The app adds your review count and average rating to your product markup if your review app is one it reads: Shopify Product Reviews, Loox, Yotpo, Stamped, Reevio, Eggviews or KudoBuzz. Google decides whether to show stars, so check a product with the Rich Results Test linked from the app.

Do I need to edit my theme?+

No. Turn on the Ongoing SEO app embed in your theme editor; the app shows a banner and a link if it's off. If you change themes, enable the embed on the new one.

What if my theme already adds structured data?+

Use Google's Rich Results Test, linked from each item in the app, to see the markup on a page. You can turn the app's JSON-LD off at any time from the app.

How does it find broken links?+

When someone lands on your store's 404 page, the app embed records the address and where the visitor came from. You then redirect it to your home page, all collections or any URL.

What happens to my redirects if I uninstall?+

They stay. The app creates standard Shopify URL redirects, which you can also see in Shopify admin under your store's URL redirects.

How much does it cost?+

There's a Free plan, and SEO Pro at $19.99 a month or $99 a year with a 7-day free trial.

Get started with Ongoing SEO

Free plan · Pro from $19.99/month · 7-day free trial

Install on Shopify

4.9 on the Shopify App Store